CleanWebRequest a review
Open a billing ticket from your account and identify the affected order. Describe the issue without sharing card numbers, bank credentials, OTPs or UPI PINs.
Payment help, without the runaround.
Duplicate or failed activation
Support will verify the payment with Razorpay. A checkout success screen alone does not establish activation; the server must verify the payment.
Eligibility and request window
A refund request may be made within 7 days of your first CleanWeb purchase only. Requests are reviewed under this policy and are subject to fraud and abuse checks. Submitting a request does not guarantee an automatic refund. Applicable mandatory consumer rights remain in force.
Excluded requests
The first-purchase refund-request window does not automatically apply to renewals or later purchases. Refunds are not promised for fraud, abuse or requests outside the 7-day window, except where required by applicable law.
Refund processing
Approved refunds are processed through Razorpay to the original payment method. Processing timelines depend on the payment provider and bank; no fixed settlement time is promised here.
Manual renewals
The ₹99 Founder Offer and annual access initially use manual renewal. CleanWeb does not automatically charge a recurring subscription.
Operator and contact
MK Digital Systems, Telangana, India. Business postal address: [Mahesh Koneti / mk digital systems, d3, silams residency , hyderabad, 500080, india]. Support email: support@cleanweb.in. Submit requests through your signed-in support dashboard.
Access after a refund
A verified refund notification revokes Pro for review. Support reviews partial refunds and accounts with multiple purchases before adjusting remaining access.
Consumer rights
Applicable mandatory consumer rights continue to apply.